Please read these Terms of Service ("Terms") carefully before using DentaQueue™ ("Service"), operated by DentaQueue ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account or using DentaQueue, you confirm that you are at least 18 years old, have the authority to bind your dental practice to these Terms, and agree to comply with all applicable laws and regulations.
DentaQueue is a cloud-based practice management software designed for dental offices. The Service provides real-time doctor queue management, internal team messaging, high-priority alerts, and related practice coordination tools. DentaQueue is not a medical record system and is not intended to store patient health information (PHI) as defined under HIPAA.
To use the Service, you must register for an account. You agree to:
One account represents one dental practice location. Multi-location support may require separate subscriptions.
DentaQueue offers paid subscription plans. By subscribing, you agree to pay the applicable fees as described on our pricing page. All fees are:
Payments are processed by Stripe, Inc. By providing payment information, you authorize us to charge your payment method for all applicable fees. Failure to pay may result in suspension or termination of your account.
We offer a 14-day free trial for new accounts. No credit card is required to start a trial. After the trial period, continued use requires a paid subscription. We reserve the right to modify or discontinue the free trial at any time.
You agree not to use the Service to:
DentaQueue is designed as a workflow and coordination tool and is not intended to be used as a repository for protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). Users should not enter patient names, dates of birth, diagnoses, treatment information, or other PHI into any DentaQueue field including notes, messages, or request descriptions. We do not sign Business Associate Agreements (BAAs) and are not a HIPAA-covered service. Users are solely responsible for their compliance with HIPAA and applicable state privacy laws.
DentaQueue™ and all related logos, designs, text, graphics, and software are the exclusive property of DentaQueue and are protected by United States and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription term.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We take reasonable technical and organizational measures to protect your data. However, you acknowledge that no transmission over the internet is 100% secure and we cannot guarantee absolute security.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. We will endeavor to provide advance notice of scheduled maintenance when possible.
Either party may terminate these Terms at any time. You may cancel your subscription through the account settings or by contacting us at support@dentaqueue.com. We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days following termination, after which it may be permanently deleted.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DENTAQUEUE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless DentaQueue and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by the laws of the State of Iowa, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Black Hawk County, Iowa.
We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
If you have questions about these Terms, please contact us at:
DentaQueue
Cedar Falls, Iowa
Email: legal@dentaqueue.com
DentaQueue™ is a trademark of DentaQueue. All rights reserved.